Contacts Quick Reference: Numbers to Put in Your Cellphone
1.8 CONTACTS QUICK REFERENCE: NUMBERS TO PUT IN YOUR CELLPHONE
Your Department’s Phone Number & Main Office Email
Your department’s phone number may be found on the main department website, usually on the left side of the screen. Call this number if you need to cancel class or if you have any issues or concerns. The department staff may not have all the answers, but they will be able to connect you with someone who can help!
Campus Police Department: 911 for emergencies
The non-emergency line is (818) 677-2111. Call this number if you are concerned about criminal activity. Police services also maintains the Lost and Found. They are available 24/7.
Physical Plant Management (PPM): (818) 677-2222
Is your classroom burning hot or freezing cold? Did a student (or you) dump a Big Gulp on the floor, creating a slipping hazard? Is the ceiling leaking? Did you notice a damaged elevator, broken sprinkler, or other issue requiring attention? Are you aware of sick or injured wildlife on campus? PPM will often send someone out right away if you call during business hours. You can also email ppm.wcc@csun.edu.
Available M-F 8 a.m. to 5 p.m. For after-hours urgent situations (safety hazards), you may call the police nonemergency line at (818) 677-2111.
Classroom Support: (818) 677-1500
Is the classroom computer or projector not turning on? Is the audio not working? Do you need help with a document camera or other piece of classroom technology? Do you just need batteries for the mouse or keyboard? Classroom support is incredibly helpful and will often send someone out right away.
They are generally available during class times. Full hours available on the Classroom Support website.
Faculty Technology Center (FTC): (818) 677-3443
Need help with Canvas, Zoom, or other learning technology? FTC can help! You can also email ftc@csun.edu or walk-in to the University Library room 33 (Garden Level). Drop-in Zoom hours are listed on their website.
University Counseling Services (UCS): (818) 677-2366
Are you concerned that one of your students may be thinking about hurting themselves? UCS counselors offer consultations by phone to talk you through how to best support your students. Press Option 1 during business hours or Option 3 for after-hours emergency advice.
Also available via email: coun@csun.edu (do not include FERPA-protected information in emails).
Disability Resources and Educational Services (DRES): (818) 677-2684
Has a student chosen to disclose that they have a disability, but you’re unsure how to accommodate them? DRES counselors will consult with you about best practices and all of your options. Note: You are legally required to facilitate DRES-approved accommodations. DRES counselors will help you!
Also available via email: dres@csun.edu (do not include FERPA-protected information in emails).
National Center on Deafness (NCOD): (818) 677-2054
Do you have a Deaf or hard of hearing student? NCOD can answer any questions about working with interpreters or captionists. You can also submit videos for captioning! (Note: all videos must be captioned.)
Also available via email (preferred): ncod@csun.edu (do not include FERPA-protected information in emails).
Universal Design Center (UDC): (818) 677-5898
Not sure if your teaching materials are accessible to all students? UDC provides support!
Email: UDC@csun.edu
Office of Equity and Compliance: (818) 677-2077
You are a mandated reporter under California law. The office of equity and compliance can help you determine whether and how you need to make reports.
Student Affairs: (818) 677-2391
Concerned about a student’s behavior? Worried about plagiarism or academic dishonesty? Unsure about what you can do to best manage your classroom? Student affairs can help!